New: every message picks a fast or a slow model

Helpdesk

HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.

Connect Helpdesk in Definable

What agents can do

Actions15

  • List agents

    Tool to list agents.

  • List canned responses

    Tool to list canned responses.

  • List contacts

    Tool to list contacts.

  • List custom fields

    Tool to list all custom fields defined in the account.

  • List email domains

    Tool to list email domains configured for the account.

  • List licenses

    Tool to list all licenses for an account.

  • List reply addresses

    Tool to retrieve reply addresses.

  • List rules

    Tool to retrieve a list of rules configured in the account.

7 more

  • List subscriptions

    Tool to list subscriptions.

  • List teams

    Tool to list all teams for the authenticated Helpdesk account.

  • List tickets

    Tool to list tickets with cursor-based pagination.

  • List trusted emails

    Tool to retrieve a list of trusted email addresses or domains.

  • List views

    Tool to list agent views.

  • List webhooks

    Tool to list all webhooks configured for events.

  • View agent

    Tool to retrieve details of a specific agent (v1).

How it connects

You paste an API key from Helpdesk on a page Composio hosts, so the key never passes through Definable.

Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.

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