Freshdesk
Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences
What agents can do
Actions7
Create ticket
Creates a new ticket in freshdesk.
Delete ticket
Deletes an existing ticket in freshdesk.
Get tickets
Retrieves a list of tickets from freshdesk.
List all tickets
Lists all tickets in freshdesk.
Reply ticket
Replies to an existing ticket in freshdesk.
Update ticket
Updates an existing ticket in freshdesk.
View ticket
Views an existing ticket in freshdesk.
How it connects
You paste an API key from Freshdesk on a page Composio hosts, so the key never passes through Definable.
Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.
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