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Charla

Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.

What agents can do

Actions9

  • Create kb article

    Create a knowledge base article.

  • Delete kb article

    Permanently delete one knowledge base article by ID.

  • Get contact

    Return one contact in the connected Charla property by UUID.

  • Get kb article

    Return the full content and metadata of one knowledge base article by ID.

  • List contacts

    Return one page of contacts for the connected Charla property, ordered by most recently modified.

  • List conversations

    Export one page of conversations grouped by contact for the connected Charla property, including message history.

  • List kb articles

    Return one page of knowledge base article summaries for the connected Charla property, newest first.

  • List kb categories

    Return all knowledge base categories available in the connected Charla property.

1 more
  • Update kb article

    Replace every writable field of an existing knowledge base article.

How it connects

You paste an API key from Charla on a page Composio hosts, so the key never passes through Definable.

Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.