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Callback24

Callback24 provides account APIs for managing phone calls, users, services, and routing groups.

What agents can do

Actions27

  • Assign user to service

    Assign a Callback24 user to a service, optionally within a routing group.

  • Batch assign users to service

    Sequentially assign 1-25 Callback24 users to one service.

  • Batch remove users from service

    Sequentially remove 1-25 users from a Callback24 service.

  • Cancel upcoming phone calls

    Irreversibly bulk-cancel every upcoming phone call matching a phone number or lead reference.

  • Create group

    Create a routing group within a Callback24 service, with optional localized names.

  • Create phone call

    Create or schedule a real phone call in Callback24.

  • Create service

    Create a Callback24 service for a website.

  • Create user

    Create a company user in Callback24.

19 more
  • Delete group

    Permanently and irreversibly delete one Callback24 routing group by group ID.

  • Delete service

    Permanently and irreversibly delete one Callback24 service and its associated routing and customer-facing widget configuration.

  • Delete user

    Permanently and irreversibly delete one company user by Callback24 user ID.

  • Get current user

    Return the Callback24 user identity associated with the connected API token.

  • Get group

    Return one Callback24 routing group by ID with its service ID and localized names.

  • Get phone call

    Return detailed metadata, tags, and assigned-user information for one Callback24 phone call.

  • Get phone call recording

    Return the recording URL for one recorded phone call.

  • Get service

    Return one Callback24 service with opening hours, routing groups, and assigned users.

  • Get user

    Return one company user by Callback24 user ID.

  • List groups

    Return all Callback24 routing groups with their service IDs and localized names.

  • List phone calls

    Return one page of phone-call history, optionally filtered by type, date range, phone number, users, or services.

  • List services

    Return all Callback24 services with their nested groups, assigned users, and opening hours.

  • List users

    Return all company users visible to the connected Callback24 account.

  • Remove user from service

    Remove a Callback24 user's assignment from a service, optionally within a routing group.

  • Update group

    Update one or more localized names for a Callback24 routing group.

  • Update phone call

    Update editable metadata for an existing phone call without changing its explicit cancellation or start/end status fields.

  • Update phone call status

    Set a phone call's cancelled flag and/or recorded start and end times; this changes operational call state.

  • Update service

    Change the website configured for an existing Callback24 service.

  • Update user

    Update one or more profile or role fields for an existing Callback24 company user.

How it connects

You paste an API key from Callback24 on a page Composio hosts, so the key never passes through Definable.

Keep the connection to yourself or share it with your workspace. Any action that writes or sends can wait for your approval.